Our mission is to deliver on the promise to find the finest natural beauty products available, and offer them to our customers through an enhanced online experience that is easy to use and informative.
Here at Hip Apotheca (or as we like to call it, “Hip”), our objective is simple: to find the latest most innovative Natural and Organic lifestyle products and deliver them straight to your door.
To break it down, here’s what we’re all about:
OUR PRODUCTS ARE TRIED & TRUE
All of our products go through a thorough examination. Our staff of beauty junkies sift through literature, asking our brands questions on your behalf so we know we’re only providing the best products. Only beauty products that are completely natural, that have been proven to be beneficial to our hair and body will be available at Hip Apotheca.
WE ♥ ANIMALS!
Animal testing is not only cruel, but it’s completely unnecessary. Every single item sold at Hip Apotheca is free from animal testing. Not only that, but each vegan item has its own label so that our vegan friends don’t have to go through the rigorous task of sifting through ingredients to find out what suits their needs.
WE ♥ THE ENVIRONMENT!
In addition to providing environmentally friendly products, we also strive to be mindful of the earth with our business practices. We care about the environment and commit to ensuring we do business in sustainable ways. We also look for brands that share similar ideologies.
WE HAVE SOMETHING FOR EVERYONE
We strive to have a wide range of fabulous products. If we don’t have what you’re looking for, please tell us-- we’d love to hear your suggestions! We’re always open to feedback. Why? Because you’re important to us, of course!
OUR CUSTOMERS ARE WHY WE EXIST
That is why we aim to provide timely, friendly and helpful support by offering numerous ways to get in touch with us. Sure, we’ll be available to advise on products via email and phone. But we’ll also utilize a number of social media outlets such as Twitter, Facebook, Youtube and wherever else our community may be.
YOU CAN JUDGE US BY OUR COVER
With in-house photography and a gorgeous website design, we want to give you a visually enticing experience that is easy to use and informative.
Hipapotheca.com offers FREE Standard Shipping on all U.S. merchandise orders of $60 and over (excluding taxes). For orders with subtotal less than $60, there is a delivery charge of $7.99.
Hipapotheca.com offers FREE Standard Shipping on all Canada merchandise orders $60 and over (excluding taxes). For orders with subtotal less than $60, there is a delivery charge of $9.99 for Canada Post Expedited Service.
We are a small business and many of the brands we work with are small businesses too!
We guarantee the purity and integrity of the products we offer. If you are not sure whether a specific product is suitable for you, due to a prevailing health condition and/or allergies, we would be happy to mail you samples, if available, to ensure compatibility with your hair and body.
Hip Apotheca will accept returns on any unused and unopened items within 30 days of delivery to you. To maintain the purity of our products we cannot under any circumstances accept returns on opened or used merchandise. Returns will not be accepted for samples. If for some reason you are not happy with your order please contact us immediately to tell us the nature of your concern. Hip Apotheca is not responsible for items lost or damaged in transit.